FAQs

Getting Around

We strongly recommend to get a taxi from the airport which will take approximately 30 mins. The cost may range between SGD 25 to SGD35 depending on peak periods and traffic conditions.

You can also consider the use of ride hailing applications such as Grab or GoJek.

Nearest Taxi Stand: Taxi D14, Carpenter Street (View Map)

The nearest MRT station is Clarke Quay MRT Station (North East Line) – Exit E

Nearest Bus Stop:
Bus Stop No. 04239 (New Bridge Road)
Buses to get to 21 Carpenter includes; Bus no. 2, 12, 33, 54, 147 and 190

We are able to assist with arranging limousine transfers for point-to-point travel. The rate is SGD120 before GST (SGD 130.80 inclusive of GST).

Around 21 Carpenter

Raffles Place is a 15-minute walk away from 21 Carpenter. Commuting to different parts of the CBD usually takes between 10 to 20 minutes in any mode of transport, depending on your destination and prevailing traffic conditions.

Walking distance from 21 Carpenter

National Gallery
The National Gallery is a cultural gem and an iconic institution, with its striking architecture weaving the old with the new. The museum’s diverse collection showcases artifacts, exhibits, and interactive displays that provides visitors an insight to Singapore’s past, from its early days to its modern evolution.

Chinatown
Nestled amidst the modern cityscape, this iconic district is a sensory feast, where ornate arches, vibrant lanterns, and bustling streets transport you to a world steeped in tradition. From vibrant markets filled with exotic spices and trinkets to temples exuding serene spirituality, Singapore’s Chinatown offers authentic cultural treasures of sight, sound and delight.

Fort Canning Park
Nestled atop a historic hill, this verdant oasis is more than just a picturesque park. It was once the seat of Malay royalty and served as a vital military fort during colonial times. Visitors can explore its verdant lawns, ancient artifacts, and various historical landmarks, including the Battle Box museum, which provides insights into Singapore’s wartime history.

A short distance away by train, bus or car

Little India
A lively enclave celebrated for its vibrant cultural scene and unique architectural charm. This historic neighbourhood is a testament to the rich heritage of Singapore’s Indian community, with colourful buildings, ornate temples like the Sri Veeramakaliamman Temple, and a bustling atmosphere that showcases the sights, sounds, and flavours of India.

Arab Street
A captivating neighbourhood that blends culture and creativity. Arab Street is filled with charming shophouses adorned in intricate Islamic motifs, offering an array of textiles, rugs, and Middle Eastern cuisine. Take a stroll down Haji Lane, a narrow, colourful alley known for its eclectic boutiques, street art, trendy cafes. While there, discover the magnificent Sultan Mosque with its stunning golden dome that stands as a symbol of the area’s rich Islamic heritage.

Gardens By The Bay
Transport yourself into a futuristic green world in the heart of Singapore. This stunning horticultural oasis features a series of lush gardens, towering Supertree structures covered in plants, and the mesmerizing Cloud Forest and Flower Dome conservatories. More than a garden, this is a symbol of Singapore’s commitment to sustainable urban development and a must-visit attraction is for those seeking both natural beauty and cutting-edge innovation.

ArtScience Museum
The ArtScience Museum in Singapore is a remarkable fusion of art, science, and innovation. Its distinctive lotus-inspired architecture is a prominent feature of the city’s skyline. Inside, the museum hosts a range of immersive exhibitions and installations that explore the intersection of art and technology, making it a hub for creativity and learning.

Orchard Road
World-renowned shopping and entertainment boulevard, Orchard Road is a symbol of Singapore’s modern and cosmopolitan lifestyle. Lined with luxurious malls, it’s a paradise for tourists and locals alike who are seeking everything from high-end fashion to local designers and a wide range of dining options.

Sentosa
Dubbed as Singapore’s playground, Sentosa is a tropical paradise just minutes away from the bustling city centre. This resort island offers a wealth of entertainment and leisure activities which includes Universal Studios Singapore and the recently open beach wonderland, The Palawan. Perfect for those seeking outdoor adventures.

Yes, we offer complimentary Linus bicycles for all in-house guests! Simply visit our front desk to learn how to reserve yours.

Firman Shah Island Money Changer
Clarke Quay Central, 6 Eu Tong Sen Street, #01-73, Singapore 059817

Parking

Regrettably, our hotel doesn’t offer on-site parking, but we’ve got some alternatives for you.

Nearest Parking:
Clarke Quay Central
Carpenter Street open air carpark
The Riverwalk

Hotel Information

Our check-in time is from 1500hrs onwards and check-out time is 1200hrs.

Late check-out & early check-in requests are subject to availability. Please call or enquire with the front desk the day you arrive / depart to see if there is availability.

Late check-out is subject to charges as follows: a half-day rate applies for check-out until 6:00 PM, and a full-day rate applies for check-out after 6:00 PM, all subject to availability.

Depending on your booking channel and the package or offer that you booked for, different cancellation policy applies. Please refer to your confirmation letter for more details.

21 Carpenter accepts only cashless payment. We accept all major credit cards. All payments can be done by Visa, Master, Amex, JCB, Union Pay, PayLah and PayNow.

Our staff are able to assist guests in English, Mandarin, and Bahasa Melayu.

Yes, we offer 24-hour concierge services to assist guests at any time.

Located at level 9, we have a rooftop infinity pool and lounge overlooking Marina Bay Sands. It measures at 11.2m in length and 0.9m in depth.

The pool is open from 0700hrs to 2200hrs daily.

While our hotel does not have an on-site gym, we have partnered with Peak360, a premier gym/fitness centre located right opposite our hotel at Central Clarke Quay. Please approach our Front Desk to obtain the gym access pass.

Yes we do. Please write to events@21carpenter.com.sg and download our events kit for more details.

We love our fur friends but unfortunately pets are not allowed in this premise with the exception of Certified Guide Dogs.

21 Carpenter is a non-smoking hotel. A SGD500 cleaning fee will be added to the guest’s bill should evidence of smoking be found in the guestroom.

Yes, our property is equipped with an elevator for guests’ convenience.

Yes, we have an on-site restaurant, Kee’s, a 71-seater Neo-Bistro & Bar offering a menu of modern European and Pan-Asian cuisine.

Yes, we offer accessible rooms designed to accommodate guests with mobility needs.

We do not have a dedicated business centre. However, our Front Desk team is happy to assist with printing or faxing during your stay.

We do not have a spa on-site. However, our Front Desk team will be happy to recommend nearby spa options for your convenience.

We do not have on-site laundry facilities, but laundry services are available for guests at an additional cost.

Yes, we provide wake-up call services upon request. Please contact the Front Desk to schedule one.

Room Information

We do not offer twin single beds or rollaway beds. All rooms are furnished with one king-sized bed, and additional beds are not permitted.

Yes, we do offer cribs for children up to 4 years old. As the cribs are subject to availability, please email reservations@21carpenter.com.sg or reach out to our front desk at +65 6373 6988 to check for availability.

Yes, we do. Please email reservations@21carpenter.com.sg or reach out to our front desk at +65 6373 6988 to check for availability.

Yes, we do. Please email reservations@21carpenter.com.sg or reach out to our front desk at +65 6373 6988 to check for availability.

Enjoy daily in-room dining from 12:00pm to 9:30pm, featuring our thoughtfully crafted gastronomic offerings delivered right to your door.

21 Carpenter is a non-smoking hotel. A SGD500 cleaning fee will be added to the guest’s bill should evidence of smoking be found in the guestroom.

Depending on your booking channel and the package or offer that you booked for, different cancellation policy applies. Please refer to your confirmation letter for more details.

Yes, we provide complimentary Wi-Fi throughout the hotel for all guests.

Yes, we provide evening turndown service for guests’ convenience and comfort.

Yes, we provide complimentary Mr & Mrs Smith bathroom amenities in all guest rooms for your convenience.

Yes, a mini bar is available in the rooms for guests, with items provided at an additional cost.

Bath tubs are only available in selected Heritage Suites. Please check with our reservations team if a room with a bathtub is required.

Yes, all rooms are equipped with a Dyson hair dryer for guest use.

Yes, all rooms are equipped with an in-room electronic safe for your valuables.

Yes, an iron and ironing board are available upon request.

In Singapore, power plugs and sockets are of type G, with a standard voltage of 230V and frequency of 50Hz. The universal adaptor is provided in all rooms, next to bedside.

Marriott Bonvoy® participating Design Hotels™

No, 21 Carpenter is not a Marriott-branded property. We are a member of Design Hotels™ and participate in the Marriott Bonvoy® program.

Click here to view the member benefits at Marriott Bonvoy® participating Design Hotels™.

All Design Hotels™ member hotels are independently owned and operated, therefore the cancellation policies vary per hotel. Please check the rate description and/or booking confirmation for further information, alternatively contact Design Hotels dedicated reservations team at res@designhotels.com.