FAQs

Getting Around

We strongly recommend to get a taxi from the airport which will take approximately 30 mins. The cost may range between SGD 25 to SGD35 depending on peak periods and traffic conditions.

You can also consider the use of ride hailing applications such as Grab or GoJek.

Nearest Taxi Stand: Taxi D14, Carpenter Street (View Map)

The nearest MRT station is Clarke Quay MRT Station (North East Line) – Exit E

Nearest Bus Stop:
Bus Stop No. 04239 (New Bridge Road)
Buses to get to 21 Carpenter includes; Bus no. 2, 12, 33, 54, 147 and 190

We are able to assist with arranging limousine transfers for point-to-point travel. The rate is SGD120 before GST (SGD 130.80 inclusive of GST).

Around 21 Carpenter

Raffles Place is a 15-minute walk away from 21 Carpenter. Commuting to different parts of the CBD usually takes between 10 to 20 minutes in any mode of transport, depending on your destination and prevailing traffic conditions.

Walking distance from 21 Carpenter

National Gallery
A stunning architectural landmark housing Southeast Asia’s largest public collection of modern art. Just minutes from 21 Carpenter, it offers an immersive journey through Singaporean and regional creativity in a refined, contemplative setting. 

Buddha Tooth Relic Temple
A vibrant cultural and spiritual landmark in the heart of Chinatown, renowned for its intricate architecture and sacred relics. Visitors can experience centuries of Buddhist heritage, rituals, and art, all a short stroll from 21 Carpenter. 

National Museum of Singapore
The city’s oldest museum, where history and innovation meet in elegantly curated galleries. From immersive exhibitions to architectural splendor, it offers a thoughtful exploration of Singapore’s story. 

Singapore River
A historic artery of the city, lined with heritage bridges, riverside dining, and lively bars. Perfect for a scenic stroll or a leisurely evening by the water. 

Fort Canning Park
A serene hilltop retreat rich with history, colonial architecture, and shaded paths. An ideal spot to unwind amid the city’s urban rhythm.

A short distance away by train, bus or car

ArtScience Museum
A striking architectural icon at Marina Bay, blending art, science, and technology in interactive exhibitions. ArtScience Museum promises inspiring experiences for curious minds and culture seekers alike.

Singapore Flyer
One of the city’s most iconic viewpoints, offering sweeping panoramas of the Marina Bay skyline and beyond. A striking way to appreciate Singapore’s cityscape from above. 

Gardens By The Bay
A world-renowned horticultural wonder, where futuristic supertrees and themed gardens create a truly unforgettable experience. Just a short drive away, it’s a perfect blend of nature, design, and spectacle.

Sentosa
Singapore’s premier island playground, where sun-soaked beaches meet world-class attractions. From Universal Studios to Adventure Cove, it’s a day of effortless fun and immersive experiences.

For the full list of nearby highlights, visit Neighbourhood.

Yes, we offer complimentary Linus bicycles for all in-house guests! Simply visit our front desk to learn how to reserve yours.

Firman Shah Island Money Changer
Clarke Quay Central, 6 Eu Tong Sen Street, #01-73, Singapore 059817

Parking

Regrettably, our hotel doesn’t offer on-site parking, but we’ve got some alternatives for you.

Nearest Parking:
Clarke Quay Central
Carpenter Street open air carpark
The Riverwalk

Hotel Information

Our check-in time is from 1500hrs onwards and check-out time is 1200hrs.

Late check-out & early check-in requests are subject to availability. Please call or enquire with the front desk the day you arrive / depart to see if there is availability.

Late check-out is subject to charges as follows: a half-day rate applies for check-out until 6:00 PM, and a full-day rate applies for check-out after 6:00 PM, all subject to availability.

Depending on your booking channel and the package or offer that you booked for, different cancellation policy applies. Please refer to your confirmation letter for more details.

21 Carpenter accepts only cashless payment. We accept all major credit cards. All payments can be done by Visa, Master, Amex, JCB, Union Pay, PayLah and PayNow.

Our staff are able to assist guests in English, Mandarin, and Bahasa Melayu.

Yes, we offer 24-hour concierge services to assist guests at any time.

Located at level 9, we have a rooftop infinity pool and lounge overlooking Marina Bay Sands. It measures at 11.2m in length and 0.9m in depth.

The pool is open from 0700hrs to 2200hrs daily.

While our hotel does not have an on-site gym, we have partnered with Peak360, a premier gym/fitness centre located right opposite our hotel at Central Clarke Quay. Please approach our Front Desk to obtain the gym access pass.

Yes we do. Please write to events@21carpenter.com.sg and download our events kit for more details.

We love our fur friends but unfortunately pets are not allowed in this premise with the exception of Certified Guide Dogs.

21 Carpenter is a non-smoking hotel. A SGD500 cleaning fee will be added to the guest’s bill should evidence of smoking be found in the guestroom.

Yes, our property is equipped with an elevator for guests’ convenience.

Yes, we have an on-site restaurant, Kee’s, a 71-seater Neo-Bistro & Bar offering a menu of modern European and Pan-Asian cuisine.

Yes, we offer accessible rooms designed to accommodate guests with mobility needs.

We do not have a dedicated business centre. However, our Front Desk team is happy to assist with printing or faxing during your stay.

We do not have a spa on-site. However, our Front Desk team will be happy to recommend nearby spa options for your convenience.

We do not have on-site laundry facilities, but laundry services are available for guests at an additional cost.

Yes, we provide wake-up call services upon request. Please contact the Front Desk to schedule one.

Room Information

We do not offer twin single beds or rollaway beds. All rooms are furnished with one king-sized bed, and additional beds are not permitted.

Yes, we do offer cribs for children up to 4 years old. As the cribs are subject to availability, please email reservations@21carpenter.com.sg or reach out to our front desk at +65 6373 6988 to check for availability.

We do not have an interconnecting room, but rather, a combination of our Heritage Luxe and Heritage Suite, connected by a private corridor with a secure main entrance. Each room features a King-size bed, offering both comfort and privacy for guests stay.

Please email reservations@21carpenter.com.sg or reach out to our front desk at +65 6373 6988 to check for availability.

Yes, we do. Please email reservations@21carpenter.com.sg or reach out to our front desk at +65 6373 6988 to check for availability.

Enjoy daily in-room dining from 12:00pm to 9:30pm, featuring our thoughtfully crafted gastronomic offerings delivered right to your door.

21 Carpenter is a non-smoking hotel. A SGD500 cleaning fee will be added to the guest’s bill should evidence of smoking be found in the guestroom.

Depending on your booking channel and the package or offer that you booked for, different cancellation policy applies. Please refer to your confirmation letter for more details.

Yes, we provide complimentary Wi-Fi throughout the hotel for all guests.

Yes, we provide evening turndown service for guests’ convenience and comfort.

Yes, we provide complimentary Smith & Co. bathroom amenities in all guest rooms for your convenience.

Yes, a mini bar is available in the rooms for guests, with items provided at an additional cost.

Bath tubs are only available in selected Heritage Suites. Please check with our reservations team if a room with a bathtub is required.

Yes, all rooms are equipped with a Dyson hair dryer for guest use.

Yes, all rooms are equipped with an in-room electronic safe for your valuables.

Yes, an iron and ironing board are available upon request.

In Singapore, power plugs and sockets are of type G, with a standard voltage of 230V and frequency of 50Hz. The universal adaptor is provided in all rooms, next to bedside.

Marriott Bonvoy® participating Design Hotels™

No, 21 Carpenter is not a Marriott-branded property. We are a member of Design Hotels™ and participate in the Marriott Bonvoy® program.

Click here to view the member benefits at Marriott Bonvoy® participating Design Hotels™.

All Design Hotels™ member hotels are independently owned and operated, therefore the cancellation policies vary per hotel. Please check the rate description and/or booking confirmation for further information, alternatively contact Design Hotels dedicated reservations team at res@designhotels.com.